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  • Provided primary support to GTE Data Services for national corporate 1500 node LAN.

  • Managed, monitored and troubleshot five hundred 3Com servers and one thousand Banyan servers across five time zones for over million internal TELCO employees.

  • Responsible for logging and tracking problem/incident tickets on mainframe system dealing with logins, email, network based applications, storage and printing services on the LANS.

  • Remotely managed/monitored servers using 3Com LAN utilities, Banyan DOS, Win31 and Win95 based utilities as well as HP Open View, pcAnywhere32, Procomm, and NetScan Tools (TCP/IP).
 

Second Level

Corporate LAN

Assistance Desk


 G T E



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